Privacy Policy

At R. J. Reynolds Vapor Company (RJRVC), we intend to give you control over your personal information. In general, you can surf the Website without telling us who you are or revealing any information about yourself. We do collect domain names of visitors to this Website to be able to measure the number of visits, average time spent on the site, pages viewed and other such statistical information. This information is used to measure the use of the site and to improve its content.

Information We Collect Automatically

When you visit the Website, your browser automatically sends us certain information about your use of the Website, such as the Internet Protocol (IP) address and type of the device you’re using, web browser characteristics, language preferences, referring/exit pages, clickstream data, and the dates and times of visits to the Website. We collect this information through the use of cookies and web beacons to better understand how visitors use the Website and for other purposes described in this Privacy Policy.

Cookies and Web Beacons

Cookies are small text files that websites often place on the computer hard drives of visitors to their sites. A cookie contains a unique number, which is used to recognize your computer when a user of your computer returns to a website that was visited previously. Web beacons (also known as Internet tags, pixel tags and clear GIFs) are Internet tools that help us determine, for example, whether a website page has been viewed. We use cookies and web beacons to enhance the online experience of our visitors and to better understand how the Website are used. Cookies and web beacons may tell us, for example, whether you have visited the Website before or if you are a new visitor. You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting The Website is not designed to respond to “do not track” requests from browsers.

Information We Share

The personal and e-mail data collected on the Website will be used to communicate to you information on programs or issues where you have indicated an interest. Except as provided below we do not sell or rent personal information or e-mail addresses to other organizations or entities. We might do this in the future. We reserve the right to disclose information collected from you: (1) as necessary, if we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other uses of our website, or anyone else that could be harmed by such activities; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) in the event that we, or substantially all of our assets are acquired (your personal information may be one of the transferred assets).

Updates to this Privacy Policy

We may change or update portions of this Privacy Policy at any time and without prior notice to you. Please check back from time to time so you are aware of any changes or updates to the this Privacy Policy.

How to Contact Us

If you have any questions or comments about this Privacy Policy, feel free to contact us by phone, 336-741-2200, or U.S. mail at:

401 N. Main St.

P.O. Box 2990

Winston-Salem, NC 27101-2990