Contact Us

Adult Tobacco Consumers

If you are an adult who has a question about one of RJRVC products, product use and warning information is available online. Information is also available by calling the toll-free number printed on the product package and repeated below. RJRVC's direct-to-consumer brand communications are intended for age 21+ tobacco consumers only, so it is our policy not to respond to questions from minors.

VUSE products: 877-614-VUSE (8873),

Inquiries from News Media

If you are a professional journalist who needs information about RJRVC, please contact:

Chris Zona

Senior Director, Brand & Innovation Communications

RAI Services Company

Phone: (336)-741-0183


Brittany Lockard

Senior Manager, Brand & Innovation Communications

RAI Services Company

Phone: (336) 741-7203


Job Applicants

Information regarding the availability of specific employment opportunities with Reynolds American Inc. and its subsidiaries is available at


If you are a retailer with questions, please call 1-800-974-2227.