Contact Us

Inquiries from News Media

If you are a professional journalist who needs information about RJRVC, please contact:

Natasha Webster

Senior Director, Brand & Innovation Communications RAI Services Company (336) 741-2134 Email:

Adult Tobacco Consumers

If you are an adult who has a question about one of RJRVC products, product use and warning information is available online. Information is also available by calling the toll-free number printed on the product package and repeated below. RJRVC's direct-to-consumer brand communications are intended for age 21+ tobacco consumers only, so it is our policy not to respond to questions from minors.

VUSE products: 877-614-VUSE (8873), VELO products: 866-255-1780,

Job Applicants

Information regarding the availability of specific employment opportunities with Reynolds American Inc. and its subsidiaries is available at


If you are a retailer with questions, please call 1-800-974-2227.