Contact Us

Adult Tobacco Consumers

If you are an adult who has a question about one of RJRVC products, product use and warning information is available online. Information is also available by calling the toll-free number printed on the product package and repeated below. RJRVC’s direct-to-consumer brand communications are intended for age 21+ tobacco consumers only, so it is our policy not to respond to questions from people under age 21.

VUSE products: 877-614-VUSE (8873)

Inquiries from News Media

Adult tobacco consumers with questions or comments about RJRVC products should call the toll-free number above.

If you are a professional journalist who needs information about RJRVC, please contact:

RAI Services Company


Job Applicants

Information regarding the availability of specific employment opportunities with Reynolds American Inc. and its subsidiaries is available at


If you are a retailer with questions, please call 1-800-974-2227.