Terms & Conditions

These Terms of Use apply to the R. J. Reynolds Vapor Company (RJRVC) corporate website at www.rjrvapor.com (the “Website”). When you use the Website, you agree to the terms and conditions that follow. If you do not agree to these Terms of Use, you should immediately cease use of the Website. Throughout the Website and these Terms of Use, the terms “we,” “us” and “our” refer to RJRVC. Linking to the Website from any other website is expressly prohibited without written permission.

About This Website

This is the RJRVC corporate website. It does not advertise, sell or offer promotions for our products.

Adult Audience

This website is intended only for use by adults. RJRVC believes that minors should not use vapor, oral nicotine, or other tobacco products. RJRVC markets its products to adult tobacco consumers age 21+. RJRVC supports programs designed to discourage use of and underage access to tobacco products by minors.

Use of Materials

The Website (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software) are the property of RJRVC or its licensors, and is protected by copyright, trademark and other laws of the United States and other countries. You may browse the Website and print out and download copies of material on the Website for your personal, noncommercial use only. Any other use of content on the Website is expressly prohibited. You may not make any part of the Website available as part of another website, whether by scraping, crawling, hyperlink framing on the Internet or otherwise unless you have been authorised to do so in writing by RJRVC.

You may not use any hardware or software intended to damage or interfere with the proper working of the Website or to surreptitiously intercept any system, data or personal information from the Website. You agree not to interrupt or attempt to interrupt the operation of the Website in any way. We reserve the right, in our sole discretion, to limit or terminate your access to or use of the Website at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which we may be entitled at law or in equity.

RJRVC Correspondence Policies

We are glad to hear from adult smokers, trade partners, and other adults with an interest in our businesses. Please note the following corporate policies, which are designed to avoid misdirected inquiries, and to protect the interests of those who might contact us as well as the interests of RJRVC and its affiliates.

Unsolicited Ideas

Although RJRVC appreciates people’s interest in its business, it is RJRVC’s policy to decline consideration of unsolicited ideas and suggestions offered or submitted by the general public. RJRVC relies on its research and marketing staffs for the generation and implementation of new concepts. This is necessary in order to avoid misunderstandings over the origin of particular ideas. Accordingly, RJRVC does not accept unsolicited ideas for consideration, and asks you not to submit ideas for products, advertising, etc.

Student Requests

RJRVC does not send information on its business to students.

Consumer Inquiries

If you are an adult who has a question about one of RJRVC products, product use and warning information is available online. Information is also available by calling the toll-free number printed on the product package and repeated below. RJRVC's direct-to-consumer brand communications are intended for age 21+ tobacco consumers only, so it is our policy not to respond to questions from minors.

Links to Other Sites

The links on this site are provided as a convenience, but RJRVC is not responsible for the content on the linked websites. The statements and views available on those sites do not necessarily represent the views of RJRVC or its management.